Service Assistant Manager (Automotive)

Orange Inovasi Digital · 📍 Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Orange Inovasi Digital is seeking a skilled Service Assistant Manager to join our automotive team in Jakarta Raya. As a Service Assistant Manager, you will be responsible for managing and supporting our after-sales service operations. This is an exciting opportunity to contribute to the growth and success of our company in the automotive industry.

📋 Tanggung Jawab Pekerjaan

Manage and coordinate after-sales service activities to ensure customer satisfaction and service quality.,Oversee service technicians and ensure they are properly trained and equipped to handle customer needs.,Monitor service performance and implement improvement strategies to enhance service efficiency.,Maintain accurate records of service activities and customer data.,Coordinate with other departments to ensure seamless service delivery.,Handle customer complaints and resolve issues to maintain a positive customer experience.,Develop and implement service standards and procedures.,Stay updated with the latest industry trends and technologies in the automotive service sector.

🎓 Kualifikasi & Syarat

Bachelor's degree in Automotive Engineering, Mechanical Engineering, or related field.,Minimum of 5 years of experience in automotive service management or a similar role.,Strong knowledge of automotive systems and technologies.,Excellent leadership and management skills.,Proficient in using computer systems and software for service management.,Strong communication and interpersonal skills.,Ability to work under pressure and meet tight deadlines.,Familiarity with industry standards and regulations in the automotive sector.

🛠️ Keahlian

Automotive service managementCustomer service and relationship managementTeam leadership and developmentProblem-solving and decision-makingData analysis and reportingIndustry knowledge and trendsTechnical skills in automotive systems
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